About This Guide

Welcome to your Silicon Graphics 320 visual workstation! The Silicon Graphics 320 Visual Workstation Owner's Guide is your complete guide to setting up, adding and replacing parts, and diagnosing and repairing your workstation. This guide tells you how to install and remove:

This guide also provides troubleshooting, regulatory, and customer support information.

Where to Find Additional Information

Your visual workstation ships with Windows NT installed. For software installation and configuration information, see the Silicon Graphics 320 and Silicon Graphics 540 Software Installation Guide that ships with your workstation.

For information on using Windows NT, see the Windows NT documentation that ships with your workstation.

You can access additional information about your Silicon Graphics 320 visual workstation by selecting one of the following items from the Start > Silicon Graphics menu in the Windows NT task bar:

  • Online Books gives you access to the online books that ship with your visual workstation.

  • Hardware Overview displays technical specifications and ergonomic and maintenance information for Silicon Graphics 320.

  • Support displays information about how to get technical support from Silicon Graphics.

  • Visual Demos allows you to try out third-party software from the visual workstation CD-ROMs or demonstration software installed on your system disk.

  • Release Notes displays the release notes that apply to your visual workstation hardware or software.

Customer Support

Silicon Graphics offers a wide range of hardware and software support services. Warranty upgrades and support contract services include operating system support packages, on-site maintenance, and Supportfolio Visual Workstation, an online tool for finding answers to frequently asked questions and other technical support information. You can also enroll in education classes or purchase consulting services for more complex service needs.

A detailed description of these services is available online at:

http://www.sgi.com/visual/support

Supportfolio for NT, which provides technical assistance through the web, is available at:

http://support.sgi.com/nt

To contact Silicon Graphics customer support services in your area, use the following numbers:

Country

Phone number

Argentina

+31 3465-97201

Australia

1800-818-549

Austria

0800-201705

Belgium

02-6790052

Brazil

0008140-550-3510

Canada

800-800-4744

Chile

1230-020-2327

China

10-800-120-0117

Colombia

980-15-4537

Denmark

043-270428

Finland

0-800-1-19629

France

01-3488 8888

Germany

0130 112 550

Greece

00800-12-5137

Hong Kong

852-27843136

India

+61 (0)2 6221-6524

Indonesia

001-803-011-2502

Ireland

0870-60744744

Israel

1-800-9203088

Italy

1678-23183

Japan

0120 458 901

Korea

82-2-222-7373

Malaysia

1-800-80-3226

Mexico

52-5-267-1370

Netherlands

030-669-6700

New Zealand

0800-4744-4357

Norway

6711-4601

Peru

+31-3465-97201

Spain

900-234432

Sweden

08-4700090

Switzerland (French)

0800-804021

Switzerland (German)

0800-804022

Thailand

001-800-12-0662980

United Kingdom

0870-60744744

United States

800-800-4744

Venezuela

8001-2509

In all other countries, please contact your local Silicon Graphics representative.