Chapter 2. Installation of Customer Replaceable Components

This chapter describes how to install customer replaceable components. This includes the removal and replacement of the beam and baffle, 3.5-inch and 5.25-inch drives, the power supply, the fans, expansion cards, the system board, and the I/O gasket. A description of the steps to be taken to prepare the system for installation is provided first. The installation of memory modules and a CPU is described in Chapter 3, “System Board”.

Pre-installation Instructions

The following steps describe how to prepare the system for the removal and installation of customer replaceable components:

  1. Turn off the system before opening the side panel.

  2. Unplug the AC power cable from the wall socket and from the power supply.

  3. Follow these instructions to remove the side panel, as shown in Figure 2-1:

    1. Unscrew the two thumbscrews on the back of the case.

    2. Slide the panel toward the rear of the chassis.

    3. Lift the panel up and away from the chassis.

      Figure 2-1. Removing Side Panel


  4. If you will need access to the front panel drives, you will have to remove the bezel. Follow these instructions if you need to remove the bezel:

    1. Remove the side panel as explained in Step 3.

    2. Release the four tabs on the side of the bezel by gently lifting them out of the chassis while at the same time pulling the bezel away from the system. Figure 2-2 illustrates the procedure.

    3. After the four tabs are released, rotate the bezel away from the chassis.

      Figure 2-2. Removing Bezel


Removing and Installing Drives

This section covers the removal and installation of 5.25-inch and 3.5-inch drives in the drive bays.

Removing and Installing a 5.25-inch Drive

The following instructions describe how to remove 5.25-inch drives:

  1. Remove the side panel and the bezel as described in “Pre-installation Instructions”.

  2. Disconnect all cables from the rear of the drive to be removed.

  3. To remove the drive from a drive bay, press the drive rail plastic release tabs on both sides of the drive and pull the drive out of the chassis. Figure 2-6 illustrates the procedure (Figure 2-6 illustrates removal of a 3/5-inch drive, but the removal of 5.25-inch is similar).

  4. To remove a drive rail from the drive, pull the rail away from the drive by lifting one end of the rail.

Any empty 5.25-inch drive bays should be covered with a drive filler plate. The following instructions describe how to remove and install 5.25-inch drive bay filler plates:

  • To remove a drive filler plate, insert a finger into the hole on the filler plate and pull it out of the chassis.

  • To install a drive filler plate in an empty drive, insert and push the filler plate into the drive bay until the drive filler plate snaps into place.

The following instructions describe how to install 5.25-inch drives:

  1. All drives are mounted on snap-on drive rails. The Silicon Graphics 330 Visual Workstation comes with two sets of spare 5.25-inch drive rails. The spare drive rails are located inside the chassis on the side of the 5.25-inch drive bays.

  2. The drive rails for the 5.25-inch drives are interchangeable—they do not have `R' or `L' markings that indicate which side they have to be mounted on. Any unmarked drive rail can be mounted on either side of the drive.

  3. To mount a drive rail to the drive, place one end of the drive rail wire clip into its drive screw hole. Gently push on the middle of the drive rail until the other end of the wire clip snaps into its screw hole. Figure 2-3 illustrates the procedure.

    Figure 2-3. Mounting Drive Rails to 5.25-inch Drives


  4. To mount a 5.25-inch drive in the drive cage, place the drive in the selected drive bay and slide the drive into the bay until the rails snap into place.

  5. Connect cables to the drive.

  6. The Silicon Graphics 330 Visual Workstation comes with two plastic blanking plates installed on the bezel. The following directions show how to remove and install the bezel blanking plates:

    • To remove a blanking plate, push on the release mechanism at one end of the blanking plate and pull the blanking plate out of the bezel. Figure 2-4 illustrates the procedure.

      Figure 2-4. Removing Bezel Blanking Plate


    • To install a blanking plate, insert one end of the blanking plate into its retaining notches, then push the other end until it snaps into place. See Figure 2-5 for an illustration of the procedure.

      Figure 2-5. Installing Bezel Blanking Plate


  7. Replace the bezel and the side panel as described in “Post-installation Instructions”.

Removing and Installing a 3.5-inch Drive in the Front-Access Drive Cage

The following instructions describe how to remove 3.5-inch drives from the front-access drive cage:

  1. Remove the side panel and the bezel as described in “Pre-installation Instructions”.

  2. Disconnect all cables from the rear of the drive to be removed.

  3. To remove the 3.5-inch drive from a drive bay, press the drive rail plastic release tabs on both sides of the drive and pull the drive out of the chassis. Figure 2-6 illustrates the procedure.

    Figure 2-6. Removing Drive from Drive Bay


  4. To remove a drive rail from the drive, pull the rail away from the drive by lifting one end of the rail.

The upper 3.5-inch front access drive bay is covered with a detachable filler plate. Follow these instructions to detach the filler plate:


Note: Once removed, the filler plate cannot be re-installed.


  • The lower 3.5-inch drive bay needs to be empty to proceed with the removal of the filler plate; refer to the previous instructions to remove the 3.5-inch drive from the front-access bay.

  • Hold the filler plate by its lower side and pull it. The action of pulling the filler plate will break its connections to the chassis. See Figure 2-7 for an illustration of the procedure.

    Figure 2-7. Detaching 3.5-inch Drive Filler Plate


The following instructions describe how to install 3.5-inch drives in the front-access drive cage:


Note: Use of 10,000 RPM drives in the front-access drive cage is not recommended.


  1. All drives are mounted on snap-on drive rails. The Silicon Graphics 330 Visual Workstation comes with two sets of spare 3.5-inch drive rails. One set of spare 3.5-inch drive rails is located inside the chassis on the side of the 5.25-inch drive bays. The other set is located inside a plastic bag in the outer pack box.

  2. There are two different sets of drive rails for 3.5-inch drives. The difference between the two sets is the distance between the wire clips. To choose which drive rail fits on your drive, place the drive rail wire clips next to the drive screw holes and verify that the distance between the wire clips is the same as the distance between the two screw holes. If the distance is the same, the drive rail is the correct one.

  3. The drive rails for the 3.5-inch drives are not interchangeable. They have `R' or `L' markings that indicate which side they have to be mounted on. Before mounting the rails to the drive, check to be sure the rail marked `L' is on the left side of the drive and the rail marked `R' is on the right side of the drive, as shown in Figure 2-8.

  4. To mount a drive rail to the drive, place one end of the drive rail wire clip into its drive screw hole. Gently push on the middle of the drive rail until the other end of the wire clip snaps into its screw hole. Figure 2-8 illustrates the procedure.

    Figure 2-8. Mounting Drive Rails to 3.5-inch drives


  5. To mount a 3.5-inch drive in the front-access drive cage, place the drive in the selected drive bay and slide the drive into the bay until the rails snap into place.


    Note: For a drive to be correctly mounted in the front-access drive cage, it must be installed right side up.


  6. Connect cables to the drive.

  7. Replace the bezel and the side panel as described in “Post-installation Instructions”.

Removing and Installing a 3.5-inch Drive in the Internal Drive Cage

The following instructions describe how to remove 3.5-inch drives from the internal drive cage:

  1. Remove the side panel as described in “Pre-installation Instructions”.

  2. Disconnect all cables from the drive to be removed.

  3. To remove the drive from a drive bay, press the drive rail plastic release tabs on both sides of the drive and pull the drive out of the chassis. If the drive is hard to pull out, you can facilitate the removal by gently pushing the drive from behind.

  4. To remove a drive rail from the drive, pull the rail away from the drive by lifting one end of the rail.

The following instructions describe how to install 3.5-inch drives in the internal drive cage:


Note: Only low-profile (i.e., one-inch) drives can be mounted in the internal drive cage.


  1. All drives are mounted on snap-on drive rails. The Silicon Graphics 330 Visual Workstation comes with two sets of spare 3.5-inch drive rails. One set of spare 3.5-inch drive rails is located inside the chassis on the side of the 5.25-inch drive bays. The other set is located inside a plastic bag attached to the side panel.

  2. There are two different sets of drive rails for 3.5-inch drives. The difference between the two sets is the distance between the wire clips. To choose which drive rail fits your drive, place the drive rail wire clips next to the drive screw holes and verify that the distance between the wire clips is the same as the distance between the two screw holes. If the distance is the same, the drive rail is the correct one.

  3. The drive rails for the 3.5-inch drives are not interchangeable. They have `R' or `L' markings that indicate which side they have to be mounted on. Before mounting the rails to the drive, check to be sure the rail marked `L' is on the left side of the drive and the rail marked `R' is on the right side of the drive, as shown in Figure 2-8.

  4. To mount a drive rail to the drive, place one end of the drive rail wire clip into its drive screw hole. Gently push on the middle of the drive rail until the other end of the wire clip snaps into its screw hole. Make sure that the connectors face out. Figure 2-8 illustrates the procedure.

  5. To mount a 3.5-inch drive in the internal drive cage, place the drive upside down in the selected drive bay and slide the drive into the bay until the rails snap into place. Figure 2-9 shows how to install the drive correctly.


    Caution: For a drive to be correctly mounted in the internal drive cage, it must be installed upside down.


    Figure 2-9. Mounting Drives in the Internal Drive Cage


  6. Connect cables to the drive.

  7. Replace the side panel as described in “Post-installation Instructions”.

Replacing the Power Supply

Follow the instructions in this section to remove and replace the power supply.


Warning: Do not open the power supply. Even when unplugged, it may contain dangerous voltages. There are no user-serviceable parts inside.


  1. Unplug the AC power cable from the wall socket and from the power supply.

  2. See “Pre-installation Instructions” to remove the side panel.

  3. Disconnect all the power supply cables from the system board, the 3.5-inch drives and the 5.25-inch drives. See Figure 2-11 for the location of the cable connections.

  4. Remove the three screws located on the rear panel. Figure 1-2 shows the location of the two screws.

  5. In order to gain easier access to the power supply, place the system on its right side on a padded surface so as not to scratch the system.

  6. Remove the screws located on the inside of the system's upper panel. See Figure 2-10 for the location of the screws.

    Figure 2-10. Removing Power Supply Inside Screw


  7. Pull the power supply out of the system, avoiding any physical contact between the power supply and any system component.

  8. To install the power supply, keep the system resting on its right side.

  9. Carefully place the power supply into its housing, and push it into place.

  10. Replace the inside screws shown in Figure 2-10.

  11. Replace the three rear screws shown in Figure 1-2.

  12. Connect the power supply cables to the system board, the hard drive(s), the CD-ROM drive, and to the floppy disk drive. Refer to Figure 2-11 for the location of the power supply cable connections.

    Figure 2-11. Connecting Power Supply Cables


  13. Replace the side panel as shown in “Post-installation Instructions”.


    Caution: The power supply is switch-selectable for 110V or 220V power. Verify the voltage setting before plugging in the power cord.


  14. Reconnect the AC cable to the power supply and to the wall socket.

Replacing Fans

This section covers the removal and installation of the rear and front system fans.

Replacing the Rear System Fan

Follow the instructions in this section to remove and replace the rear system fan:

  1. Remove the side panel as shown in “Pre-installation Instructions”.

  2. Rest the system on its right side on a padded surface so as not to scratch the system.

  3. Disconnect the fan cable from the system board. See Figure 2-13 for the location of the fan cable connection.

  4. Locate the two fan release buttons on the back side of the rear panel, as shown in Figure 2-12.

  5. Using a pointed tool (such as a Phillips-head screwdriver), push on one of the release buttons while at the same time pulling the fan upward until the release button comes out of its notch. Keep upward pressure on the fan while pushing on the second release button until the fan is released from the chassis. Figure 2-12 illustrates the procedure.

    Figure 2-12. Disengaging Release Buttons and Removing Rear Fan


  6. Carefully remove the fan from the system without touching any system component.

  7. To install the rear fan, keep the system resting on its right side.

  8. Insert the fan's four retaining pins into their respective holes. Make sure that the fan is positioned so as to have the two release buttons on the upper side of the fan.

  9. Push the fan down until the two release buttons click into place.

  10. Connect the fan cable. For the location of the rear fan cable connection, see Figure 2-13.

    Figure 2-13. Connecting Rear Fan Cable


Replacing the Front System Fan

Follow these instructions to remove the front system fan:

  1. Remove the side panel and the bezel as shown in “Pre-installation Instructions”.

  2. Disconnect the front fan cable from the system board.

  3. Remove the front fan screw located on the front panel. Figure 2-14 shows the location of the screw.

  4. Release the three retaining clips, also shown in Figure 2-14, by pushing on one clip at a time while holding the fan plastic frame inside the chassis.

    Figure 2-14. Removing Front Fan Screw and Releasing Clips


  5. Once the three clips are released, the fan plastic frame can be removed from the system.

  6. The fan is held in its plastic frame by four fan retaining clips. To remove the fan from its plastic frame, place the frame on a flat surface, with the frame facing down, as shown in Figure 2-15.

  7. Using a flat screwdriver, gently push on the center of the fan. While pushing on the fan, release one fan retaining clip at a time by pulling it away from the fan. The procedure is illustrated in Figure 2-15.

  8. Once all four clips have been released, the fan can be removed from the plastic frame.

    Figure 2-15. Removing Fan from Plastic Frame


Follow these instructions to install the front system fan:

  1. To install the front fan, place the plastic frame on a flat surface with its retaining clips facing up.

  2. Insert the fan in its housing. Make sure that the fan cable comes out next to the slot in the plastic frame, as shown in Figure 2-16.

  3. Insert the fan cable into the slot.

  4. Pass the cable connector and pull the cable through the hole located next to the cable slot, as shown in Figure 2-16.

    Figure 2-16. Installing Fan into Plastic Frame


  5. Place the fan plastic frame in the chassis and insert the frame guiding pins into their corresponding holes on the front panel. Push the fan frame until its retaining clips snap into place.

  6. Connect the front fan cable. For the location of the front fan cable connection, refer to Figure 2-17.

    Figure 2-17. Connecting Front Fan Cable


Replacing Expansion Cards

This section describes how to remove and install PCI (Peripheral Component Interconnect) and AGP (Accelerated Graphics Port) cards. See Figure 2-1 for the location of the expansion card slots.

Follow electrostatic discharge (ESD) precautions. Electronic equipment can be irreparably damaged by ESD. Always follow these preventative measures when handling a system component:

  • Remove a component from its antistatic bag only when you are ready to install it.

  • If you have to handle a component before installation, do not place it on surfaces that produce ESD (carpeting, for example), or near devices that create static electricity.

  • Attach a static wrist strap to a grounded connection on your system when installing or removing a component.

The following instructions describe how to remove expansion cards:

  1. Remove the side panel as described in “Pre-installation Instructions”.

  2. Remove the retaining screw for that expansion card, as shown in Figure 2-18.

  3. Gently pull the card straight up out of the slot (away from the system board).

    Figure 2-18. Removing Expansion Card


  4. If no other card will be installed in the empty slot, a filler plate needs to be installed in the expansion slot opening. Follow these instructions to install a filler plate in an expansion slot opening:

    • Place the filler plate on the slot opening

    • Tighten the retaining screw shown in Figure 2-19.

The following instructions describe how to install expansion cards:

  1. Remove the side panel as described in “Pre-installation Instructions”, if not already done.

  2. If a filler plate covers the slot opening selected for installation, follow these instructions to remove it:

    • Remove the retaining screw shown in Figure 2-19.

    • Remove the filler plate from the chassis.

      Figure 2-19. Location of the Retaining Screw for the Expansion Slot Filler Plate


  3. Insert the expansion card into its slot by pushing the card into the connector until it is properly seated. Figure 2-20 illustrates the procedure.

  4. Tighten the retaining screw, as shown in Figure 2-20.

    Figure 2-20. Installing Expansion Card


  5. Replace the side panel as shown in “Post-installation Instructions”.

  6. When the system is turned on, the BIOS automatically detects and assigns resources to the new device.


    Note: The BIOS detects and configures only Plug and Play expansion cards.


Replacing the System Board

This section describes how to remove and replace the Silicon Graphics 330 Visual Workstation system board.

Follow electrostatic discharge (ESD) precautions. Electronic equipment can be irreparably damaged by ESD. Always follow these preventative measures when handling a system component:

  • Remove a component from its antistatic bag only when you are ready to install it.

  • If you have to handle a component before installation, do not place it on surfaces that produce ESD (carpeting, for example), or near devices that create static electricity.

  • Attach a static wrist strap to a grounded connection on your system when installing or removing a component.

The following instructions describe how to remove the Silicon Graphics 330 Visual Workstation system board:

  1. To facilitate the removal of system components, rest the chassis on its right side on a padded surface so as not to scratch the system.

  2. Remove the side panel as described in “Pre-installation Instructions”.

  3. Remove the AGP video board and all expansion boards. Refer to “Replacing Expansion Cards” for the removal of expansion boards.

  4. Disconnect all cables from the system board.

  5. Loosen the system board screw. Figure 2-21 shows the location of the screw.

    Figure 2-21. Location of System Board Screw


  6. Pull the system board away from the I/O gasket and lift the board away from the chassis.

  7. To detach the retaining bracket from the system board, unsnap the release clip and remove the bracket retaining hooks from the system board. Figure 2-22 shows the procedure.

    Figure 2-22. Removing Retaining Bracket from System Board


The following instructions describe how to install the Silicon Graphics 330 Visual Workstation system board:

  1. To mount the retaining bracket onto the system board, place the retaining hooks into their system board holes and snap the release clip onto the board. Figure 2-23 illustrates the procedure.

    Figure 2-23. Snapping Retaining Bracket onto System Board


  2. The system should still be resting on its right side to facilitate the installation.

  3. Place the system board into the chassis so as to align the I/O ports with their respective holes in the I/O gasket.

  4. Position the system board so as to have the standoff hooks inserted into their corresponding holes in the system board. See Figure 2-24 for an illustration of the procedure.

  5. Secure the system board screw onto the retaining bracket. See Figure 2-21 for the location of the system board screw.

  6. Replace the side panel as shown in “Post-installation Instructions”.

Replacing I/O Panel Gasket

The following instructions describe how to remove the I/O panel gasket. To avoid scratching and other possible cosmetic problems and to ease in disassembly, the system should still be resting on its side on a padded surface.

  1. Remove the system board as described in “Replacing the System Board”.

  2. Locate the three notched fingers at the bottom of the I/O panel gasket, as shown in Figure 2-25.

  3. To remove the I/O panel gasket, lift one notched finger at a time out of its slot.

  4. Once all three notched fingers have been lifted out of their slots, the I/O panel gasket slides out of its housing and can be removed from the chassis.

    Figure 2-24. Positioning the System Board on its Standoff Hooks


    Figure 2-25. Removing I/O Panel Gasket


The following instructions describe how to install the I/O panel gasket:

  1. Locate the four retaining slots on the system's I/O panel opening. See Figure 2-26 for the location of the retaining slots.

  2. Insert the I/O gasket's four indentations into their corresponding retaining slots on the I/O panel opening. See Figure 2-26 for an illustration of the procedure.

  3. In order to secure the I/O gasket on the chassis, each notched finger needs to be inserted into its slot. To do so, push on the I/O gasket where each notched finger meets with the I/O gasket until the notched finger snaps into its slot. Repeat the procedure for the remaining notched fingers.

  4. Install the system board as described in “Replacing the System Board”.

    Figure 2-26. Installing I/O Panel Gasket


Securing the System

The Silicon Graphics 330 Visual Workstation's side panel can be locked into place on the system using a locking loop and a padlock, thus preventing access to the internal components of the system. The locking loop is stored in a slot on the chassis and needs to be moved to another slot to be used. Follow these steps to install the locking loop:

  1. Remove the side panel if not already done. For removal of the side panel, refer to “Pre-installation Instructions”.

  2. Locate the locking loop. See Figure 2-27 for the location of the locking loop.

    Figure 2-27. Location of Locking Loop


  3. Remove the locking loop from its storage slot by pressing the two hooks towards each other and pushing the loop out of the chassis. Figure 2-28 illustrates the procedure.

    Figure 2-28. Removing Locking Hook from its Storage Slot


  4. Locate the slot facing the rear of the chassis. See Figure 2-27 for the location of the slot.

  5. Insert the loop part of the locking loop into the slot inside the chassis and push the locking loop until it snaps into place. Figure 2-29 illustrates the procedure.

    Figure 2-29. Installing Locking Loop in its Functional Slot


  6. Replace the side panel as described in “Post-installation Instructions”.

  7. To lock the side panel on the system (see “Post-installation Instructions” for side panel installation), insert a padlock into the locking loop.

The system itself can be secured in a particular location by using a Kensington locking device. See Figure 1-2 for the location of the Kensington lock slot.


Note: A Kensington locking device is not included with the Silicon Graphics 330 Visual Workstation.


Post-installation Instructions

After completing the installation of customer replaceable components, follow these instructions to ready the system for operation:

  1. If your installation involved the removal of the bezel, follow these steps to replace the bezel:

    • Locate the four tabs on the right side of the bezel, as shown in Figure 2-30.

    • Place the right side of the bezel on the chassis so as to insert the four tabs in their respective slots, as shown in Figure 2-30.

    • Push the left side of the bezel towards the chassis until all four tabs on the left side of the bezel are securely snapped onto the chassis.

      Figure 2-30. Replacing Bezel


  2. Follow these steps to replace the side panel:

    • Locate the two tabs on the lower side of the side panel.

    • Place the two tabs onto the lower chassis rail.

    • Slide the side panel toward the rear of the system, until the rear tab hits the rear of the chassis and the side panel cannot be moved any farther. Figure 2-31 illustrates the procedure.

      Figure 2-31. Placing Side Panel onto Lower Chassis Rail


    • Push the upper side of the side panel toward the chassis.

    • Gently lift the side panel and push it against the chassis.

    • Slide the side panel towards the front of the chassis until it fits into place. The procedure is illustrated in Figure 2-32.

    • Tighten the two thumbscrews on the back of the case.

      Figure 2-32. Sliding Side Panel into Place


  3. To connect your system to external devices, refer to “Connecting External Devices” in Chapter 1.

  4. To turn on the system, press the power button on the front panel. See Figure 1-1 for the location of the power button.